Plan Your Visit

At Evergreen Arts we are dedicated to creating an inclusive and accessible community gathering place for visitors to immerse themselves in the magic of live performance and visual art. We are beginning a journey to build accessibility and inclusion into everything we do. This process is ongoing and will take time and thoughtful consideration.

Venue Accessibility

Our venue is fully accessible, with features like ramps, elevators, nearby disabled parking spaces, and a universal washroom.

Accessible Seating

Accessible seating is available in all our performance spaces, including specific seats for wheelchair users, pillows for our standard seats, and body positive chairs. 

Please contact our Box Office to book seats that meet your access needs.

Hearing Assistance Devices

We have a limited number of headsets available for patrons who are Hard of Hearing. Please speak to our Front of House staff or volunteers if you would like a hearing assistance device.

Sensory Kits

We are proud to offer a limited number of sensory kits across our facility. Each kit includes headphones, fidget toys, a colouring book with crayons, and more. 

ASL Interpreted Events

At ASL (American Sign Language) interpreted events, Interpreters commonly stand on the centre-left side of the stage.

For more detailed information, please see the Venue Access Guide provided below.

Our Equity, Diversity, Inclusion and Accessibility (EDIA) Committee is working with an accessibility consultant who intersects with the disability experience in multiple ways with both visible and invisible disability.  As our consultant reminds us, we will take “purposeful, meaningful steps forward.” 

We are assessing our internal systems, physical infrastructure, and arts and cultural experiences through an access lens to identify gaps and reduce as many barriers as possible—not only for patrons, but also for staff, vendors, contractors and anyone who engages with us. With the disability community representing 27% of the Canadian population, we are dedicated to actionable change within our organization. 

We ask for your patience while we are on this journey. There is no finish line, and this is ongoing work that we are committed to doing with the support of disability consultants and the public. We know that we won’t always get it right and that the process will be slower than any of us wish it to be, but we want to ensure that the actions we take are considerate and don’t cause a conflict of access needs in our spaces. 

To this end, we invite you to join us on this journey. We are open to any feedback you may have about your experience of our space. Please continue to visit this page for updates on our Accessibility Actions. 

You can provide feedback through the form below, emailing ac.er1777938300tnecl1777938300arutl1777938300ucnee1777938300rgrev1777938300e@AID1777938300E1777938300, or phoning 604-927-6555. 

A staff member will acknowledge your feedback and seek ways to reduce barriers. Thank you for your dedication to accessibility and inclusion and for your understanding of our current process.